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Delta expects to resume normal operations after nearly 2,000 flight cancellations

Delta Air Lines expects to resume normal operations by mid-to-late afternoon Wednesday after a power outage knocked out the airline's systems Monday, causing delays and nearly 2,000 flight cancellations worldwide.

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As of 8:40 a.m. Wednesday, Delta had announced 150 flight cancellations for the day. On Tuesday, about 800 flights were canceled, less than the 1,000 flights canceled Monday.

The recovery might, however, be delayed by scattered thunderstorms forecast in the eastern United States, Delta officials warned.

Travelers were advised to check the status of their flights on the airline's app or Delta's website, where customers can also rebook flights.

Crews worked overnight to complete work bringing Delta's systems back to order Tuesday. A majority of Wednesday's remaining delays and cancellations are because of “flight crews displaced or running up against their maximum allowed duty period following the outage,” according to the company.

Delta is offering $200 travel vouchers to customers whose flights have been delayed more than three hours or canceled through 12 p.m. Wednesday.

Delta spokesman Trebor Banstetter said that after Monday's power outage, key systems and network equipment did not switch over to backups. The investigation of the outage is ongoing, but Banstetter said that there is no indication that the problems were caused by a hack or intentional breach of the system.

Delta is based in Atlanta.

A spokesman for the local electric company, Georgia Power, said the problem started with a piece of Delta equipment called a switchgear, which direct flows within a power system. No other customers lost power, he said.

The Associated Press contributed to this report.

Delta cancels 317 flights Wednesday; CEO explains what went wrong

Delta Air Lines canceled more than 300 flights Wednesday as it continued to dig out from a crippling computer outage at the start of the week.

A failure to ensure backup power for some of its computer servers led to the meltdown that forced more than 2,000 flight cancellations through Wednesday afternoon, the airline’s top executive said.

Delta CEO Ed Bastian, in an interview with The Atlanta Journal-Constitution, said he takes “personal responsibility” for the episode and disclosed for the first time that a fire is partly to blame for the outage.


Atlanta-based Delta said operations were returning to normal but added the recovery could be slowed by thunderstorms in the eastern U.S. region, according to Delta.

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There were 317 cancellations as of 2:30 p.m. Delta said most flights were delayed or canceled due to crews stuck in the wrong place or exceeding federal caps on on-duty hours for airline crews.

Delta senior vice president Bill Lentsch said in a written statement Wednesday morning that the airline “is in the final hours of bouncing back from the disruption.”

“We know this has been a rough couple of days for our customers and apologize to those who have experienced our less-than-stellar operation,” Lentsch said.

Travelers should continue to check their flight status. The airline is waiving certain change fees for travelers booked to fly this week through Thursday who want to reschedule their travel to a later date through Aug. 21.

Delta said it continues to focus on moving flights through its Atlanta hub, the world’s largest single airline hub. Delta said it sent reservations workers to Hartsfield-Jackson International Airport from its corporate headquarters to help process customers.

The airline said it has also used its Delta Private Jets subsidiary to get 40 customers from Atlanta to their destinations.

Dopey falls on Goofy during Walt Disney World show finale

An actor portraying Dopey during the finale of "Fantasmic" at Walt Disney World made a misstep, slipping under a railing on the big scene's paddlewheel boat.

Goofy was just under Dopey and broke the character's fall. 

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It was all caught on video and uploaded to YouTube

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The person portraying Chip checked on Dopey as the show went on.

Both character performers were treated and released at the scene, according to reports.

"Fantasmic" is a featured stage and water show at Disney's Hollywood Studios.

Delta cancels 530 flights Tuesday as delays continue

Delta Air Lines passengers can expect more delays and cancellations Tuesday.

The Atlanta-based airline ended up canceling about 1,000 flights Monday after a loss of power led to a computer outage that affected its flights worldwide.

>> PREVIOUS STORY: Delta cancellations, delays extend into Tuesday following outage

Delta said on Tuesday that it was canceling about 530 more flights as it works to reset the operation and get crews, aircraft and other operational elements in place to take care of customers. 

"We were able to bring our systems back on line and resume flights within a few hours (Monday), but we are still operating in recovery mode,” said Dave Holtz, senior vice president of operations. “We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights. We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations.”

Travelers are advised to check their flight status on Delta’s website or its app, and can rebook via the website, the airline said. Delta is waiving certain change fees for customers who were scheduled to travel Monday or Tuesday and want to change their travel plans to later in the week.

Delta is also giving $200 in travel vouchers to those whose flights are canceled or whose flights are delayed more than three hours.

Georgia Power confirmed that Monday's outage was caused by a "switch-gear" problem.

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"Switch-gear" manages multiple electric sources to keep equipment safe from power surges.

“Delta probably had some kind of catastrophic failure that took everything, even their backup systems offline, which left them dead,” WSB-TV senior engineer Gary Pearcey said.

– The Atlanta Journal-Constitution contributed to this report.

Delta cancellations, delays extend into Tuesday following outage

Hundreds of Delta Airlines flights were canceled and delayed Monday after an equipment failure caused a catastrophic power outage for the airline, leaving thousands of passengers stranded at airports across the country.  

>> UPDATE: Delta cancels 250 flights Tuesday as delays continue

Delta said on Monday night the cancelations will extend into Tuesday, with at least 100 flights already being canceled and another 200 flight to be delayed.             

Delta's operations center lost power, which caused a global computer system outage and forced an hourslong ground stop of all Delta flights worldwide. Nearly 500 flights have been canceled so far.   

Georgia Power spokesman John Kraft told WSB that the problem was not on their end, confirming switchgear on Delta's campus had gone down.

Related: Flying Delta today? Here's what you need to know about flight cancellations  

"Switchgear is a collection of equipment that is used to switch and protect the station," said WSB  senior engineer Gary Pearcy, who manages similar equipment that keeps the television station on the air.  Pearcy said that the switchgear manages multiple electric sources into the building and keeps equipment safe from power surges.  

Even if the switchgear goes down at the station, WSB- -- like Delta, presumably -- has a series of backups.   

First, a generator will kick on to keep the place running. And if that doesn't work, there's plan B, in which we have a whole room full of batteries to keep the station going.   

"Delta probably had some kind of catastrophic failure that took everything, even their backup systems, offline, which left them dead," Pearcy said.   

And while Delta works to figure out why, one leading cybersecurity analyst believes foul play is possible, but unlikely.   "It didn't really seem to me that there would have been a clear threat motive that was fueled by any sort of 'hactivism' that was widely apparent in chatter," Tony UlcedaVelez, with VerSprite, said.   UlcedaVelez said most bad actors would have taken credit by now, had they been involved.   While Delta has put out updates through its website on the impact of the event, the airline has said little about the malfunction itself.  

But industry experts told Diamant that Delta has teams trying to figure out why the switchgear failed, what happened to the backup systems and how to keep this from happening again.

Passengers wait hours for new flights

Passengers throughout the country were stuck inside the airport as Delta’s systems went down Monday. 

Consumer advisor Clark Howard said this is not the first time this has happened to a major airline.   

"The Delta meltdown is not a rare thing in the airline industry," Howard said.    Delta CEO Ed Bastian said employees are working "all hands on deck" to deal with the aftermath of canceled and delayed flights.  

Tamissa Murphy, who was trying to get to Jacksonville from Atlanta, said it was a slow going  Monday afternoon.   

"I think that I could have rented a moped and got there faster," Murphy said.   The flight board at Hartsfield-Jackson International Airport said Lorna Cleveland's trip to Ohio was canceled.    "I'm a roll with the punches kind of girl, so whatever happens, happens. Eventually, I'll make it there," Cleveland said.  

Delta said Monday afternoon it was providing $200 in travel vouchers to all fliers with a delay of more than three hours, or a canceled flight.   

Howard said Delta's reputation is on the line.  

"The real test for Delta once they finally get people to wherever they're going is how Delta deals with people after the fact," Howard said.   

For  Murphy, money might not be enough. "I probably won't fly Delta anymore," she said.    

Southwest Airlines also had a meltdown a few weeks ago. It sent travelers apology notes and half-price vouchers for future travel.

Get ready for 'Cheap Flight Day'

Flying Delta today? Here's what you need to know about flight cancellations

The Associated Press contributed to this story.

Delta Air Lines has begun limited flights after a power outage in Atlanta led to a global computer shutdown.

The company warned customers should expect delays and "large-scale cancellations."

How can I see if my flight is canceled?

Delta allows customers to check their flight status and more information online.  You can also download the Fly Delta app to check your flight status and contact customer service.

Delta customers should check their flight status before heading to the airport.

If my flight is affected, can I get my money back?

Delta has issued a waiver for customers traveling on Aug. 8-12. If your flight is canceled or significantly delayed, Delta says you are entitled to a refund or a one-time change to your ticket without a fee. The airline said Monday it would provide $200 travel vouchers for those experiencing delays that are more than three hours due to the outage toward all Delta and Delta Connection-operated flights. 

How long are the lines at the airport?

Early Monday mornings are a peak period for business travelers starting the work week, as well as for vacationers returning from weekend trips and others.

Customers at Hartsfield-Jackson Atlanta International Airport reported winding lines at check-in desks.

The Atlanta airport is reporting wait times of less than 15 minutes for security checkpoints.

Click here for a survival guide to avoiding the longest airport lines.

How is the computer outage affect Delta Air Line stock prices?

Delta shares were down 2 percent in pre-market trading. Delta is the largest airline at Hartsfield-Jackson International Airport.

Man with muscular atrophy rides in friends' backpacks to see Europe

An Indiana man took a trip to Europe thanks to his friends and hundreds of generous strangers.

Kevan Chandler, 30, suffers from spinal muscular atrophy, which has left him confined to a wheelchair. Despite his diagnosis, he has stayed positive and dreamed big his entire life.

A few years ago, his friends helped him complete his dream of urban spelunking. They carried Chandler on their backs as they explored the North Carolina sewer system.

Chandler has since been able to realize an even bigger dream: exploring Europe.

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“These amazing countries are filled with wonders that would normally be inaccessible to me, from catacombs to gardens to ancient monasteries,” Chandler wrote on his GoFundMe page. Thanks to the support of his friends and hundreds of GoFundMe donors who don’t even know him, Chandler was able to raise more than $35,000 to fund the trip.

He says those strangers helped "carry" him through Europe just as much as his friends did.

He hopes to write a book about the experience as well as create a documentary.

Chandler posted photos of the trip to social media while abroad.

You can follow his journey on Facebook and Instagram.

>> Click here or scroll down to see a video of Chandler and photos from his trip

<iframe src="//;border=false" width="100%" height="750" frameborder="no" allowtransparency="true"></iframe><script src="//;border=false"></script>[View the story "Man with muscular atrophy rides in friends' backpacks to see Europe" on Storify]

Beach goers told to stay out of ocean after jellyfish invade Myrtle Beach

Beach goers are being told to stay out of the water after numerous jellyfish sightings at Myrtle Beach.

The Department of Natural Resources said that the extreme heat has brought the jellyfish up from Florida.

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A jellyfish actually stung a department official on Saturday, and on Sunday the National Weather Service issued a beach hazard warning.

Most jellyfish stings result in immediate pain and red, irritated marks on the skin. Most stings can be treated by rinsing the area with salt water, applying vinegar or a baking soda paste and taking a pain reliever, according to Mayo Clinic.

Four Seasons

Each New Year, I reconcile, with all the exactness of an accountant, the deadlines and vacation dates clamoring for space on my newly unfurled calendar. This has all the appeal of tabulating my taxes (mid March) or submitting my house to a spring cleaning (May). After, the date boxes are no longer glorious tabula rasas, hours waiting to be marked up like so many unwalked beaches. Instead, they present a year brimming with plans. Logged in ballpoint is my time, rationally seceded to tennis lessons and check-ups. Time is a luxury, as the saying goes. I can't help revisiting the Pete Seeger lyric - "To everything there is a season" - either, while I'm setting up reminder e-mails and confirming my flight to the Keys for this New Year's Eve (planned months ago). I never make resolutions, but I'm penciling in some time to break with tradition. I resolve to spend one weekend each season in complete and utter luxury. SPRING One of my deeply held beliefs about luxury in Florida is that it's never off season here. Shellacked resorts with gorgeous gardens and busy cabanas are full-service year 'round. Private beaches are prosperous with sunbathers whether it's January or July, and the spas offer massages on the waterfront, even in December. I'm so resolute in my new approach to the calendar, so committed to easing the seasonal rotation, that I leave my datebook et al in the car when I arrive at Loews Don CeSar Beach Hotel on St. Pete Beach. If a resort can be a valentine, then the Don CeSar, often called the "Pink Palace," is all that and a box of candy. It's easy to glide through the lobby here, and I do, right over the gleaming floors and past the potted palms and swank piano. Windows exhibit the Gulf and blazing chandeliers illuminate the warm environs. In my suite, everything is plantation-white except for a few sand-colored decorative touches. The bedspread looks like a creampuff. Once in my bathing suit, I stroll around the massive structure, which is Mediterranean-style and literally blushing in the waning light (the confectioner's color is an appropriate contrast to the strong, stately lines of this castle). As I head for a cabana through the pink-tinged sand, my feet damp from an unscheduled trip through the Gulf shallows, I peer up at the Moorish bell towers. The resort is like a silent screen star: a face full of character. Indeed there is something not quite real about The Don CeSar, its glamour ethereal. While enjoying the whirlpool's soothing current, I listen to the stirring of the Canary Island date palms and make a mental note to do Valentine's Day here next year. It's difficult to avoid the romance of The Don CeSar, which hosts 300 weddings annually, fêting the nuptial couples with released butterflies or pouring flower petals from the sky. One architect from the resort's past took one look and called it a "Sleeping Beauty." I lie in similar repose that night, after a massage at Spa Oceana and dinner at The Maritana Grille. SUMMER Ah, summer on the Italian Riviera. Dusk settles over the Ligurian fishing village of Portofino Bay, where the Tuscan-hued row houses rise up from the harbor, a laundry line of international flags snaps in the wind and the waiters flap white tablecloths over café tables. I step gingerly onto the cobblestones. A merchant offers me a glass of wine from his cart, but I've set my heart on gelato. As if on cue, singers begin the opera Volare and I give myself over to spontaneity, taking the glass. I admire the irreverent trompe l’oeil paintings on the exteriors of the tall, slim buildings. I find myself at a village fountain surrounded by grape vines and upturned wine barrels. The evening is arid, pleasant enough for a quick coast down the Roman aqueduct water slide. Though the Italian Riviera has long occupied my summer vacation wish list, I've never actually been there. International vacations require more than the usual diligence to plan. But at Loews Portofino Bay Hotel at Universal Orlando, little is required of me other than a willingness to believe I am, in fact, in Italy. Just a water taxi ride away from Universal Studios, Loews Portofino Bay Hotel is a perfect replica of the real one, conceived by none other than Steven Spielberg. With a host of awards to its name, this hotel boasts 750 rooms and suites done up in luxe Italian style. Trattorias, bocce ball courts and étagères in the bathrooms cater to discriminating guests, while traveling pets will be pleased by their own gourmet room service. No detail has been overlooked, which I discover when the Mandara Spa brings its services to me. Even better, it turns out, than zipping down that Roman style water slide, or twirling around in the enclave-private Hillside Pool, is having my own personal spa ritual. My selection, Cleopatra's Secret, has me lolling for uncounted minutes in oils. Once I've toweled off, taking my good old-fashioned time, I stroll through the piazza and get that gelato. FALL There's something in me that craves Maine or Massachusetts in autumn. I want port by the fire and a landscape in dramatic flux. I want to gather my free time around me like a blanket and doze. If I were still making checklists, fall trips would necessitate all of the above. By the time I pull into The Ritz-Carlton, Amelia Island - after passing rugged marshes and tangled trees voluptuous with Spanish moss - I'm mentally updating my list. From the extensive patio of my Garden View Suite in the late afternoon light, I chart the almost imperceptible change in the hue of the Atlantic Ocean to slate. The moon is already large and the beach flares up, peach colored. I watch preparations for a bonfire. What's so luxurious about this hotel, with its graceful position on a largely undeveloped barrier island, is its first-class service, glorious natural surroundings and absolute lack of pretension. On the Club Level, there's the requisite fireplace burning, as well as five stunning food presentations each day. There I curl up with both coffee and cabernet and dig into Dostoevsky. In the award-winning restaurant, Salt, I dine on Hawaiian tuna carpaccio and foie gras with saffron quince compote, sample the prodigious wine list and am very tempted to join the "seat" in the kitchen - a private room from which diners observe their special menu dishes being prepared. Outside, there are meandering boardwalks, Adirondack chairs andswings. On the lobby level I shop for Prada and have port in the elegant lounge. In the spa, I'm scrubbed with salt and honey, wrapped and then smoothed in shea butter. The scalp massage alone drives any latent impulses to task right out of my head. When I'm done, trailing the scent of lime and mango through the silk-papered halls, I slide right into a piping hot bath in my suite's polished tub where I have a view of the ocean. On a cool day, and despite preponderance of fluffy robes in my room and the Afternoon Tea presentation in the Club Lounge, I decide to explore the landscape. In keeping with my toned down approach to fall getaways, I scout the marshes by kayak. Before leaving, I join a Tai Chi group on the sand. After a weekend here, I discover that I'm more flexible than I've ever been. WINTER Each year, successfully planning the holidays represents no less than a major coup. I''m always overextended and left wishing I could remand my family to some fair isle where it's all planned for me - and to the hilt. So when my husband and I abscond this year to The Breakers hotel in Palm Beach in the middle of the holiday flurry, we bring along high hopes and a few unwrapped gifts. It's easy to imagine sugar plum fairies in our Junior Ocean View Suite, which is awash in the vivid pastels of sea glass. The Breakers' newly remodeled guest rooms and suites feature a fresh, new decor in a distinctive and classic style that offers the highest standards of guest comfort. Accommodations are complete with custom-designed furnishings and fixtures, marble bathrooms and decor inspired by the resort's tropical oceanfront location. Soon we're drawn to the billowing curtain sheers. We step through them onto the balcony and the Atlantic spreads out before us, bracing and powerful. We don our finest and head downstairs. In the lobby, we're entranced by Christmas trees swaddled in ribbon and tulle, thick garlands hanging from the arches and painted ceilings. A harpist plays carols. The resort features an array of restaurant and culinary concepts to satisfy diverse preferences. Travelers can choose from seafood, modern American and Asian cuisine. In the spa the next day, I feel like I'm in a European-styled wardrobe complete with blonde wood and prim settees.I help myself to apple and cucumber water (the spa features a variety of infused waters) and breathe in the mentholated air in the steam sauna before submitting to a facial. After, I stop into the Guerlain boutique - and buy some last minute gifts. For myself. The Spa at the Breakers offers Guerlain facials. When we leave the next day, I turn around to watch this majestic hotel, heralded by its long driveway of twinkle-lit palms lined up like so many nutcrackers, slip away. My New Year's resolution has been carried out just as gracefully. I plan to make it all over again next year. A WINE FOR ALL SEASONS Every November for the past 15 years, The Ritz-Carlton, Amelia Island has been assailed by the roar of jet engines and cartons of corks when skydivers spirit the annual wine Beaujolais nouveau down to the hotel grounds. The dry red wine is delivered by plane straight from southern Burgundy's rolling hills and welcomed in this spectacular ceremony, having been bottled shortly after fermentation to prevent any aging. The wine's arrival in Amelia Island is symbolic: In the Beaujolais region of France, its appearance heralds the start of fall and warrants a full harvest festival. The Ritz-Carlton, Amelia Island has taken up this age-old European tradition, fêting celebrants with hors d'oeuveres, French dishes and desserts. Not to be outdone, The Breakers Palm Beach keeps a 28,000-bottle collection of vintages all maintained by an expert sommelier and reflecting 1,600 selections. The wine cellar, a centerpiece of the Florentine Room, is protected by 19th-century, hand-painted leaded glass doors, which show a Chinese slate floor, redwood racks and the elegant bottles.

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