The glitch happened Saturday night after the Philadelphia Flyers beat the Ottawa Senators.
Cheering hockey fans were exiting the building and using the escalator when the staircase suddenly started to accelerate.
People were thrown from the speeding escalator and crashed into each other as they reached the bottom floor. Some jumped over the side of the escalator.
"(The) escalator got a little excited about the Flyers win too," Meghan McGreevy wrote on Facebook after posting a video of the human pile-up.
Fortunately, no one was seriously injured.
Ike Richman, owner of the Flyers and the Wells Fargo Center, issued a statement to WVIT:
“We immediately closed it down to protect our patrons and notified the operator. We are working with the operator on investigating this incident. We did not use that particular escalator during (Saturday's Philadelphia 76ers) game. We expect it to be working in time for Tuesday's Sixers game, which is our next event.”
Escalator got a little excited about the flyers win too...#flyers #philadelphia
The event formerly known as Home World has a new name and new location.Get totally inspired for spring as you find hundreds of ways to improve your home. Make your home the one you really want. Show open daily duringmall hours. Admission is free!
Landscaping and Outdoors
Get ready for Spring and Summer and transform your outdoor space into something that feels like you’re on vacation
Make sure to visit our demonstration stage during the entire show. There will be exciting demonstrations on how to re-purpose and design thanks to Monarch Market Affair.
Meet Barry Williams from The Brady Bunch
Join us as we welcome Me-TV superstar Barry Williams who played the iconic Greg Brady from The Brady Bunch TV Show. Meet him and get an autograph on February 10th stage side at center court in front of Macy’s.
The line will start forming when the Mall Opens, and Barry’s First appearance will be at 11 a.m.
Come prepared with your camera or cell phone for the Meet and Greet.